Contact Us

Should you wish to contact our dedicated UK Call Centre to make your booking, please call :
08719431209 for Reservations or
03334 340 200 for Administration/After Sales Support
Calls to these numbers cost 10p per minute plus network extras

If you wish to email us :

For Administration and After-Sales Service :
For Holiday quotes or sales queries:
For any other query:

Or you may use our Request Form

Our hours of business and contact details are listed below. Please note that any prices displayed on this site already include an online discount which may not be available when booking through our call centre.

Holiday Gems Ltd
1st Floor
Dale House
Tiviot Dale

Reservations Business hours

Monday to Thursday
Bank Holiday

Xmas Day /Boxing Day /New Years Day 


09.00 to 21.30 hrs
09.00 to 20:30 hrs
09.00 to 17.30 hrs
10.00 to 18:00 hrs
10.00 to 18.00 hrs



Customer Service/After Sales Business hours

Monday to Friday

09.00 to 17.30 hrs

Smuggler's Cove Resort & Spa St Lucia UK ATOL bonded Holidays (ATOL 3973) and Accommodation operated by Holiday Gems (UK) Ltd, (UK Company Registration Number. 5824929) and fully-bonded trading member (S6886) of The Global Travel Group Ltd/Stella Travel Services UK (Company Registration Number. 2774722). Holiday Gems Ltd, 1st Floor, Dale House, Tiviot Dale, Stockport, Cheshire, SK1 1TB Call us on Reservations 08719431209 After Sales 03334 340 200.
Calls to this number cost 10p per minute plus network extras.